Update: Due to increased volumes, please be aware we are encountering delays. Please monitor your shipments online and sign up for automated email updates on your shipments. Requests for redirects will be processed within 48 hours. Our Customer Service is experiencing high call and live chat volumes with higher than normal wait times. Please follow our news section for more updates. Thank you for your understanding.

Help – Online Shipping (WebShip) Support

Welcome to the Loomis Express Support Centre. Should you have any questions about shipping a package, Loomis Express hours, your invoice, or simply a general inquiry, you'll find the answers here. To get started, click on the topic of your choice from the menu located below.

You can also call 1-855-2LOOMIS (1-855-256-6647) and we'd be happy to assist you.

I need help in the following Online Shipping (WebShip) Support section: