SERVICE ALERT: Due to extremely large volumes of shipments within our network leading up to and including Cyber Monday as well as winter weather conditions across points in Canada, there may be transit disruptions and potential delays. Please continue to monitor your shipments online. We apologize for any inconvenience caused.


Time Definite Delivery Guarantees suspended from December 7, 2018 to January 5, 2019

Dec 6, 2018

The Loomis Express Time Definite Guarantee does not apply during peak season. The timeframe has been extended to include any package picked up or scheduled to be delivered between December 7, 2018 and January 5, 2019.

Due to the increased volume levels of shipments and weather related issues Loomis Express is experiencing service delays across Canada. Customer service is also experiencing a high volume of calls with increased wait times, please track the status of your package at

Our teams are monitoring the network and committed to quickly and efficiently delivering the shipments, during this time we ask for your patience and appreciate your understanding.

Fuel Surcharge Update

Nov 29, 2018

From December 1 through to December 31, 2018 the tariff fuel surcharge will be 18.0%. For customers with fixed rate pricing (volume discounts) the fuel surcharge will be 25.0%.

From November 1 through to November 30, 2018 the tariff fuel surcharge will be 17.5%. For customers with fixed rate pricing (volume discounts) the fuel surcharge will be 24.5%.

Click here for additional Fuel Surcharge information.

2018 Holiday Schedule

Nov 20, 2018

During the holiday season, Loomis Express will be CLOSED on the following dates:

Tuesday December 25, 2018
Wednesday December 26, 2018
Tuesday January 1, 2019

Please select Last Days to Ship to ensure timely delivery of your shipments for Christmas.

New Rate Changes effective January 1, 2019

Nov 7, 2018

Effective January 1, 2019 Loomis Express Air and Ground tariff rates will increase to an average of 4.9%.

The New Rate guide, Zone guide, Terms and Conditions will be updated and available on starting January 1, 2019.